edpem™ - Reduce costs, increase satisfaction

Successful process monitoring with edpem™

In the modern world of commercial enterprise, the fast and reliable exchange of merchandise plays a central role; the slightest mistake can have dire consequences. The solution is smart service platforms, which are in a position to integrate and visualise data above and beyond the limitations of the system.

Worldwide, day by day, companies trade in large quantities of goods and services which are of high quality and / or urgent – a process that represents a tremendous logistical feat in these days of 'on demand' and 'just in time'. It is vital to these companies that these tasks are carried out reliably – yet it is only seldom that they actually have sufficient insight into them. Here, the situation can be remedied by the introduction of a holistic integration and monitoring system.

Why edpem™?

edpem™ is integrated fully in process management. Typical real-time requirements are:

  • The monitoring of complete processes of various different IT systems
  • The analysis and visualisation of process events
  • Short reaction times

Main functions

  • Real-time information about processes and IT systems
  • Interactive dashboards with alerts based on process and activity information, status of the teams involved and track-and-trace system
  • Numerous, extractor's enable access to systems with a wide range of different IT infrastrcutures
  • Recognition of critical situations
  • Filter function of the 'rules engine'
  • Automatic notification when threshold values are exceeded
  • Measuring and monitoring of KPIs